9 Leading Options for Managed WordPress Hosting

As WordPress has continued to increase in popularity, a number of companies have found ways to meet the hosting needs of WordPress users by offering managed WordPress hosting. While most web hosts offer an easy WordPress installation, they don’t usually provide support for WordPress, themes, and plugins. This new breed of hosts that specifically target WordPress users often provide support for WordPress related issues. Additionally, and equally important, their servers are configured for the best WordPress performance.

This article will provide some basic information on 9 of the leading providers of managed WordPress hosting, and at the end I’ll share some of my own thoughts.

WPEngine

WPEngine is one of the best options available. They have several well respected members of the WordPress community on their team, including as advisors and investors. WPEngine emphasizes page load speeds and security. They say that their average customer’s website load 4 times faster after switching to WPEngine, partly due to the caching system that they developed. The also have their own CDN service to further enhance page speed.

As far as security is concerned, they have a one-click backup and restore process included in their plans. They also scan and monitor for hacking attempts, and if your site does get hacked they will fix it for free.

WPEngine

Page.ly

Page.ly is one of the leaders in managed WordPress hosting. They have a number of features that are ideal for customers who want as little needed maintenance as possible. Those features include automatic WordPress core upgrades, automatic plugin upgrades, automatic backups, pre-installed plugins, and 2 minute setup. In addition, performance and security is improved through varnish cache, available CDN, security and hosting from Firehost.

Pricing starts at $19.95 per month for sites with less than 10,000 visitors per month. Other plans range from $49.95 to $650 per month for high-traffic websites.

Page.ly

Synthesis

Synthesis is the hosting division of Copyblogger Media, the parent company of Copyblogger and leading WordPress theme shop StudioPress. The hosting division started after they had great success and better performance hosting their own websites. With thousands of customers using the StudioPress themes and their Genesis framework, offering hosting makes sense.

The primary selling features of Synthesis are performance and security, which are concerns of just about every website owner using WordPress. They offer migration services (for a fee) for customers who want to move to Synthesis. The $90 migration fee also includes things like file cleanup and permissions lockdown. You will get the best performance if you’re using their Genesis framework.

Pricing starts at $27 per month for a single-website plan that is intended to serve 2,500 daily unique visitors. Other plans are priced at $97, $147, and $300 per month, intended to support from 20,000 to 300,000 daily unique visitors.

Synthesis

WPWebHost

WPWebHost was one of the first companies that I was aware of to offer hosting specifically for WordPress. Their clients include a number of popular blogs, and they have partnered with some leading themes shops to give exclusive discounts on premium themes for their customers.

Currently, their pricing starts at $3.48 per month for a plan that is suitable for 30,000 visitors per month. Other plans are available for $44.95 and $119 per month and suitable for 50,000 to 150,000 visitors per month.

WPWebHost

CloudyPress

Like Page.ly, CloudyPress offers automatic upgrades of the WordPress core and plugins. The cloud hosting service offered scalable resources, free CDN, and security monitoring. Nightly backups are run for added protection.

Pricing starts at $19 per month for a plan that supports 25,000 page views per month. Other plans are available for $49 and $99 per month, supporting 50,000 – 50,000 page views per month.

CloudyPress

ZippyKid

ZippyKid advertises that your site will load 3 times faster on their servers. They achieve this through the use of a CDN, caching, and servers that are configured specifically for WordPress. Additionally, their servers allow scalability that can support spikes of traffic.

Pricing starts at $25 per month for one website with up to 100,000 visitors per month. A developer’s plan is also available for $100 per month that allows for up to 10 websites each with 100,000 visitors per month.

ZippyKid

Kahuna Host

Kahuna Host has partnered with leading premium theme providers like Press75, Organic Themes (coming soon), and Headway Themes (coming soon). Their customers get WordPress installation and a premium theme in one installation. With Kahuna Host you can have full control to use other scripts on your site for things like e-commerce, forums, membership, and whatever else you need.

Pricing starts at $20 per month for a plan that supports 30,000 visitors per month. Other plans are available for $50 per month and $150 per month, supporting 200,000 – 1,000,000 visitors per month.

Kahuna Host

Lightning Base

Lightning Base offers managed WordPress hosting with fast page loads due to varnish cache, a global CDN, and more. For security they offer comprehensive firewalls and hacking recovery help. Lighting Base will even take care of your site migration and CDN and caching set up.

Pricing starts at $9.95 per month for a plan that supports up to 10,000 page views per month. Other plans are available for $19.95 – $99.95 to support 25,000 page views to 250,000 page views per month.

Lightning Base

WebsiteHall

WebsiteHall offers managed WordPress hosting with security hardening, 24/7 proactive security monitoring, migration assistance, and more. Pricing starts at $9 per month for a plan with 10 GB of storage and 100 GB/month of bandwidth.

WebsiteHall

Is Managed WordPress Hosting Right for You?

For disclosure, this site is not hosted with any of the companies mentioned in this host. We use a dedicated server from Eleven2. There is a lot to like about managed WordPress hosting, and a few things that are a little concerning. In the end, it’s like a lot of other things in life. What’s right for you depends on your situation.

Pros of Using Managed WordPress Hosting:

Performance and reliability. Hosts that specialize in WordPress are able to customize their servers to be optimized for WordPress-powered sites. Most web hosts allow you to use whatever CMS or scripts you choose, so the servers may not be configured to maximize WordPress performance. This is especially true if you are using a low cost shared hosting account. If you have a VPS or a dedicated server you will have more control.

As you noticed in the descriptions of the companies above, page load speed is a major selling point for many of them. With visitors that expect fast loading and search engines like Google using load speeds as a factor to determine search rankings, it can have a major impact on your site and your business.

Security. WordPress is an incredibly popular content management system, and with the popularity and the fact that it is open source comes some added security risk. While it is possible to address security concerns on your own, these hosts take added precautions when compared to standard hosting.

Hands-free maintenance. While the features of each company vary, several offer automatic WordPress and plugin upgrades. If you (or your client) are not interested in taking the time to do these things manually, or if you would feel more comfortable with someone else taking care of it, this can be a significant factor.

Support. With managed WordPress hosting you’ll get support from people who really know WordPress. With most web hosts you’ll get support from people who kind of know WordPress, but for some issues you’ll be on your own. Many of the companies mentioned in this article will even attempt to support issues with themes and plugins in addition to core WordPress issues.

Cons of Using Managed WordPress Hosting:

With all of the pros, there are a few cons as well. You’ll have to weigh these cons against the pros to determine if it is a good fit for you.

Support. WordPress-specific support was mentioned as a pro, so you may be wondering why it is mentioned as a con as well. The quality of support isn’t the concern. It’s more about the support options and the support hours. Of the companies listed in this article, only ZippyKid and WPEngine provide a phone number on their website. It’s possible that others provide a phone number to customers who are logged in.

Most also do not mention their support hours, and with smaller staffs (compared to leading web hosting companies) it is unlikely to be 24/7. WPWebHost does offer 24/7 support. WPEngine’s more pricey plans include telephone support from 9:00 am – 6:00 pm Central time.

This is the biggest issue, in my opinion. You never know when you’ll need assistance and it’s nice to know that someone will be able to help around the clock, and even by phone if you prefer to call.

Pricing. The prices of just about every managed WordPress host will be higher compared to the leading web hosting companies. In reality, this isn’t much of a factor because the increased performance and security are likely to more than make up for the higher price.

What’s Your Experience?

Have you used any of these companies? What is your experience and your opinion?

Published June 22nd, 2012 by

Looking for hosting? WPEngine offers secure managed WordPress hosting. You’ll get expert WordPress support, automatic backups, and caching for fast page loads. Visit WPEngine.

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36 Responses

Comments are now closed on this post.

  • Maneet Puri, June 25, 2012

    Thank You for such an informative post! I really appreciate you mentioning both the Pros and Cons of managed WordPress hosting. I agree with you on the fact that finding the best support is the key to successful hosting as many websites do not even mention their contact details. Go for a service provider that offers contact information including a phone number as well as live chat option. Issue can arise at any point of time, which is why you should go for someone who offers round the clock assistance. Keep up the good work!

  • Sam Young, June 29, 2012

    You can safely hosted your wordpress at top reputable hosting companies. Like hostgator, godaddy. They offer 24×7 support. I’ve been with them for years, never see any problem.

  • John Byrne, July 8, 2012

    I’ve tried inmotionhosting.com, godaddy.com, wordpress.com, networksolutions.com and looked closely at pagely.com and wpengine.com, to name just a few, over the past 15 years. With the exception of the last two and wordpress.com, I hate them all with more than just a passion. Each has devised brilliant ways in which to exploit their customers to no end and with a rigor that makes me wonder why I work for a living when cheats and cons always seem to win.

    You’ve at least made an objective attempt at righting the ship for I am here reading your comments after yet another Google search for a solution.

    I am currently stuck paying for multiple hosting packages at both Network Solutions and Inmotion. I desperately hope one of these mentioned in your article can help me.

    Thanks for putting in the effort to jot down your thoughts.

  • John McDuffie, December 31, 2012

    Managed hosting is built on support, security and data backup. All of those things are available without paying the extra price that comes with managed hosting. If you absolutely cannot understand the simplicity of installing and managing wordpress, then yes, managed hosting is where you need to be. But, it is so easy to do it yourself and use a hosting company like Hostgator at a fraction of the cost managed services charge, I cannot find a good reason to use a managed service.

    Most hosting services offer a 1 click wordpress install and wordpress has a great backend to keep things simple. There is a large support community for wordpress that can answer, in plain non-coder language, how to correct security issues or backup your wordpress install offsite.

    For me, managed hosting is just a way to make extra money off people that think WordPress administration is hard. In contrast, that is just me and I am a geek, but it really is easy to manage wordpress. I would make a go on my own- you can always migrate your site to a managed service if you can’t handle it on your own.

    • Steven Snell, December 31, 2012

      Hi John,
      I mostly agree with you, but I think there are other considerations as well. Like you, I haven’t used managed WordPress hosting because I’m comfortable handling most of these issues myself, but I think there are some advantages. For example, several of the options listed here include a CDN at no extra cost, so that could offset the higher costs of the hosting, depending on how much you would be paying for a CDN separately. In most cases caching and server optimization is handled for you, so you’d get faster page loads without the need to take care of a lot of that stuff on your own.

  • Scott, February 4, 2013

    I’m using hostgator right now for several sites, would love some feedback on any of the options mentioned by someone who has used them…

  • Milena from Idesignstudio, February 11, 2013

    We are using WP Engine since couple of months. The load speed of our websites grew drastically and we have very good scores on Google page speed and Yslow. The WP Engine support I might say it was helpful for easy tasks related to standard procedures like making some changes in the database because of a redirect loop and so on.

    Our website is hosted on their server in London, the nearest to our location in South Germany.

    As a round up we are happy with the service because we got some major improvements and of course that EVERYTHING is managed from one place – hosting, speed, cashing, CDN, security, updates, and I personally love this automatic check of plugins that can be an open door for attacks. We are providing web design services and we want to stay focused on this, not to deal with hosting, hacks, spams, and so on.

    But there are some issues for us too. On PingdomTools the company site performs really well but when we are trying to open it from a browser sometimes the browser simply freeze and we have to refresh to make the page to load – we tested from several locations and had similar result. The Dashboard has been to slow for my expectations as well (100$ + 5$ for an IP address payment each month) – we tested on a fresh and clean WP install to avoid problematic influence of some plugin or theme as well. The third main disappointment is that the support couldn’t actually help us to determine where this problem with the ‘freeze’ lays. They couldn’t give us any practical advices what we should check or test more – we are coming to a managed WP hosting because we are not tech Gods in server administration, so this can draw a line that we are also not highly aware of what other factors might come to play when a website slows down. We just want no worry running thing, and this is what WP Engine promises. We pulled a staging area but there everything was ok. Still, the real website was behaving a bit unexpectedly sometimes. We didn’t experience downtimes till now but I am subscribing us to a monitoring service to actually being able to trace this 24/7 and then I can say more.

    My opinion is that they have to train their stuff to handle differently issues and questions which are not related to general WP tasks. This will help immensely to keep their clients. And the other thing is to offer a server somewhere on the big land (Europe) – Germany or Netherlands. London is too faraway for the European business and for example in Germany we are missing good managed WP hosting. The market just starts to open up to WordPress (still Typo3 and Joomla are ruling in the heads of the middle and big end-customers) but WordPress will gain very fast as an excellent solution for different company sizes.

    So, we still need to discover the really 100% trustworthy WP managed with excellent support Service that will work perfectly for the European market.

    • Steven Snell, February 12, 2013

      Milena,
      Thanks for sharing your experience with WP Engine.

  • Timo Luege, February 14, 2013

    I have been using WPWebHost for about two years. Their support staff is indeed very responsive and I always received responses to my emails within a very short time. Unfortunately I have experienced a lot of downtime with them, but I have to add that I’m using their cheapest offering so I suppose you get what you pay for.

    • Steven Snell, February 14, 2013

      Timo,
      Thanks for your feedback.

  • Kevin Velasco, February 19, 2013

    So many options, so many choices! I’d go with whoever seems the most humble (or least egotistical) and uses the least amount of deceptive/manipulative tactics. Testimonials are anecdotal evidence and when affiliate programs are thrown into the mix, practice even more discernment when choosing to commit to a managed WordPress hosting company.

  • Anuar, March 8, 2013

    Managed WordPress Hosting is not for everyone. If you just run a blog for sharing your thought or tutorial for certain subject then normal WordPress Hosting will be perfect for you.

    For my case, I pay my bill and buy a grocery from my blog. I am not afford my website infected by malware or been hacked. Its happen to me and its can happen to everyone.

    I been using WPEngine for about three month now, initially just to test. Its look like I will stay with them much more longer than I expected even I have to pay more to maintain at their hosting. My Website well ranking and much more fastest than my competitor, a better customer experience. Their stay longer on my website.

    Thank you
    Anuar

  • Kim, March 18, 2013

    I was searching for a web host that had the capability to deliver very fast page load times for a WordPress site. I had previously had hosting with more standard web hosts such as GoDaddy and others, but the page load times on my sites with those other web hosts were slow.

    I narrowed down to 3 options for a speed-oriented WordPress host: WP Engine (wpengine.com), ZippyKid (zippykid.com), and LightningBase (lightningbase.com). I had a few specific questions about the hosting of my project that I wanted each of those 3 WordPress hosts to answer. LightningBase responded in less than an hour with smart answers that made it seem they were interested in helping me. ZippyKid responded a day later with an overall negative tone and some answers seemed cut-and-paste but not addressing my questions. WPEngine never responded.

    After signing up with LightningBase, as a first speed test, I migrated a WordPress site from another host to LightningBase using BackupBuddy. The page load times of the exact same site on LightningBase’s server were way faster than the page load times on my old host. For example, a page that took over 9 seconds to fully load on my old host took only 1.3 seconds to fully load on LightningBase. (tested with empty cache and history for accuracy)

    • Steven Snell, March 18, 2013

      Hi Kim,
      Thanks for sharing from your experience. I’m glad to hear that you found a good solution with LightningBase.

  • Chris Piepho, March 18, 2013

    Thanks so much Kim for the wonderful review! And Steven – we appreciate being included in your WordPress hosts roundup.

    Chris Piepho
    Founder, Lightning Base LLC

  • Abhishek, April 13, 2013

    Support and WPEngine doesn’t go together. They really need to learn what “support” actually is. Its been over 48 hours and they have not yet responded to my ticket and my website is broken. If I have to pay for such an expensive hosting, I would expect some quick support. But nobody cares at WPEngine. Pathetic guys.

  • Jon Hibbitt, April 15, 2013

    This is a great article covering an interesting area. Judging from the high level of brute force attacks documented this last weekend, maybe a few more website owners will be considering their options – or struggling to install, learn and test a new plug-in with fingers crossed it won’t break their WP site. Thanks very much for providing a great list resource of who’s out there and pros and cons of managed vs DIY / shared hosting.

    Speaking as someone who’s had to learn how to protect and manage WP installs on various well known big name shared hosting platforms, there’s an awful lot to learn. And unless you’ve got a technical mind and a ton of free time, it’s going to be painful.

    Recalling the configuration for Bulletproof Security, a small book would have been handy to cover all the features. It’s a great plug-in – but do I really want to spend my time nailing these finer details – for my clients too? Do my clients want to spend a day getting their head around htacess, 301 redirections, plug-in and system updates…

    I can assure you, they do not! Again and again the feedback we get from SMEs, business owners and marketing teams is “don’t talk geek – speak plain English and how do we fix it”

    Do a simple pen and paper calculation – Cost increased spend per month on managed vs costs for DIY… Personally I’d rather spend my time on marketing and winning new clients than worrying if some plug-in is going to break the site, scheduling CRON jobs or configuring a CDN.

    We’re moving to Lightning Base to test the waters. The main reservation is working hours and 24/7 support. But if this works well for us, I won’t miss the hours spent in Cpanel, learning plug-ins and worrying about updates, security, speed of website etc. Nor will our clients.

  • Jon, April 28, 2013

    Support is a huge issue for me. I have had Godaddy for years and in the past year I have noticed my website crawls or goes down completely several times. I added a tracking service and it has been down for 10 minutes or more at least a dozen times in the last 30 days. I realize a lot of that is the brute force attacks on WP installs.

    Every time I call Godaddy their solution is for me to spend more money. I don’t use all their storage or bandwidth as it is but they say my website would be more reliable if I paid them more money for a more expensive hosting plan. Why should I have to pay more for my website to work the way its supposed to now?

    I am looking for a managed host because I am tired of spending an hour on the phone with tech support and just want someone to do it for me. At the same time I love being able to call at 1am and speak to someone who is a native English speaker. Any suggestions for a managed host that provides real 24/7 phone support by native English speakers?

    • Steven Snell, April 29, 2013

      Hi Jon,
      I don’t think any of the options listed here offer 24/7 phone support. However, I don’t think you would need to call them nearly as often as the reliability should be much better. That being said, the lack of 24/7 support is a concern for me to. It’s something you need to consider and weigh out the pros and cons for your own situation.

  • David Murphy, May 9, 2013

    I had a terrible time with both dedicated and vps hosting from a number of different providers but went with WPEngine and they were the best I’d ever come across. Been doing this 12 years now and they’re the best I’ve come across. There a little on the expensive side but the speed and managed support has made my life a lot easier. This post might seem spammy maybe but I genuinely wanted to share my opinion of a hosting company that actually delivered what they promised

  • Samir Balwani, May 16, 2013

    Thank you for this great article, there’s a lot of people doing managed WordPress hosting these days (we’re one of them).

    Most hosts will give you speed, security, and support; but the real question is if they’re there to help you when you need it and do they actually take good care of you?

    The other question is, do they do anything beyond just giving you hosting. For example, we give analytics and WordPress tutorials, because we’re focused on small business owners that need to manage their marketing and learn how to use the platform.

    We’re excited about the future of WordPress hosting, there’ll be a lot of changes – that’s for sure.

  • James Bohan-Pitt, May 22, 2013

    This is a great article. Overtime, I’d hope that SiphonLabs (https://siphonlabs.com/) could be considered in this list. We launched our WordPress Beta today and have taken a slightly different tack to many by offering. Heavily focused on the design community, we include a comprehensive development and staging solution as well as managed hosting. Would very much like to get some feedback from the WordPress community on our platform. We believe we are quite compelling compared to WP Engine and Page.ly in particular.

  • Gavin Botica, May 22, 2013

    Thanks so much for this great round-up — it was very useful and good to see some dialogue on the subject. I tappears there are a lot of differing opinions on Managed WordPress.

    Managed Hosting certainly isn’t for everyone, but as a WP developer here in New Zealand I have always run my own small hosting service for my clients and in the last 9 – 12 months we have had a huge increase in enquires from people wanting just this service.

    These are not technically-minded do-it-yourselfers, like so many WordPress users — these are freelancers, business owners and managers that have absolutely no interest / time / technical skill to ensure that their WordPress site is up-to-date, backed up, secure etc etc… Mostly they are too busy running their business and only have someone in-house with basic editor skills for the WordPress admin — they may login quite infrequently and they never do WordPress core or plugin updates.

    For these kind of users Managed WordPress is a huge benefit and is really only a small additional cost.

    We’re not quite playing with the big-boys just yet, but we have recently launched our own Managed WordPress hosting service — http://www.stompbox.net.nz/mwp/

  • Matt, June 5, 2013

    This was an excellent post! There are so many pros to using WordPress Hosting, speed, security, support are the most popular, but it is also to keep in mind how quickly you can get a new site up and running on a Managed WordPress hosted server. http://DollarWebsiteClub.com boasts that you can have a WordPress site up and running in less than 5 minutes for only $1. There is no other server that is offering Cloud Hosting for $1, and it is impossible to create your own Cloud WordPress site for that value. Also, managed WordPress hosting servers typically have hundreds of dollars in 3rd party plugins running. It’s also important to note that speed does matter when it comes to organic SEO.

  • Robert, June 6, 2013

    We have a WordPress-based Website and are currently searching for a new webhoster., thats how I found this page. When I have a look at the different providers on this list it looks a little strange to me that WPWebHost is so much cheaper (3,48) compared to all other companies (20+) mentioned here.

    Is WPWebhost a reliable servier or should I consider another company? I read many good things about page.ly …

    Thank you for assistance!

  • Toni, July 2, 2013

    I found a website showing that LightningBase is either owned or a reseller for Ubiquity Hosting. I am awaiting a reply from them as I had some terrible experiences with Ubiquity!

  • Toni, July 8, 2013

    I took the plunge and went with Lightningbase. Chris migrated my site for me free of charge on the same day and I can honestly say it is much faster. They are not resellers of Ubiquity and I highly recommend them.

  • ratan, July 9, 2013

    i had a wordpress powered site built with WPEngine for five months but then
    it was turning out to be very expensive for my small site with very less traffic.
    So i looked in to other options like Page.ly, Zippykid, WPOven, Synthesis and Lighteningbase.
    Site Migration is not included in Page.ly and Zippykid in their basic plan, though they have some other very good features.
    Synthesis charges a Fee for doing Migration. WPOven and lighteningbase offered free Site migration.
    WPOven seemed to be good for sites with lot of traffic.lighteningbase was the cheapest option
    Suitable for my small site with very less traffic. So i decided to go with lighteningbase.

  • Stacie, July 11, 2013

    I see this article was written some time ago, but THANK YOU for it. I just moved from Hostgator shared hosting to WPEngine after what I thought was extensive research–only to find that their tech support is all but non-existent. I just migrated by WooCommerce website three days ago, and the checkout page is broken and I cannot even get a response from WPEngine. I find this amazing.

    I have to say, I’m really a bit surprised that my experience has been so poor. I read SO many reviews and blog posts about how great they were, including their superior customer service. The truth is, they don’t seem at all interested in helping me with my website, or even retaining me as a customer. I get the sense they only want basic blogs because they respond to basic questions, but simply ignore my (multiple) requests about fixing the checkout page, which I assume is more complicated. Meanwhile my business has been non-functional for almost 4 days.

    My advice, if you use WooCommerce, DO NOT use WPEngine. They can’t seem to handle the level of complexity necessary to run it effectively. Unfortunately, I’m still not sure who can…

    I’m glad to have some other options I can look into now. Thanks again.

  • satish, July 17, 2013

    Some Available WordPress managed hosting are WPEngine, WPOven, Page.ly, Synthesis, Lighteningbase, zippykid.
    I have found that among the available WordPress managed Hosting basic plans of Synthesis and WPOven can handle more than 30K/Mo visitors . Synthesis has a maximum limit of 75K/Mo with daily limit of 2500 visitors. WPOven doesn’t have any limit. the only limit in some hypothetical scenario would be that available 2TB Bandwidth per plan gets exhausted, which is very unlikely to happen.
    Site Migration is not included in Page.ly and Zippykid in their basic plan, though they have some other very good features. Synthesis charges a Fee for doing Migration. WPOven and lighteningbase offered free Site migration.
    i want to go for WordPress powered site with fully managed hosting. So far i have checked info on Synthesis, Page.ly,WPOven, Zippykid, WPEngine and lighteningbase
    WPEngine appears to be more popular. WPOven offers dedicated IP, dedicated VPS and Premium plugins and themes even with their basic plans. lighteningbase
    is the cheapest and looks fairly suitable for my single site.

  • Stacie, July 17, 2013

    UPDATE:
    After a very frustrating experience with WPEngine (described above on July 11) I took the advice of someone here and sent email inquiry to Lightning Base. From what I can tell, all of the companies are offering very similar products for WordPress. I now realize the bigger question is service.

    WPEngine had set my expectations quite high and then massively under-delivered. I found the exact opposite at Lightning Base.

    Lightning Base returned my email, answering all of my questions in about an hour. It was such a huge difference from what I was experiencing with WPEngine (where after four days, my website still wasn’t working and no one was getting back to me).

    The following afternoon, I signed up through the Lightning Base website and they had my website transferred over and up and running (for free) by the next day–which happened to be a Saturday.

    Everything worked right from the beginning–probably because they do the migration for you–so I didn’t need to have them do a bunch of trouble shooting to get the site working.

    I’ve had some random questions for them since, and no matter how small the question, they always get back to me right away. I feel great about the decision–and finally I can get back to running my business.

    The difference in speed of my website is night and day compared to Hostgator. They also happen to be priced much better than WPEngine. Who knew.

    Thanks again for creating this post. Without it, I would not have learned about Lightning Base and would likely still be beating my head against a wall.

  • Dan, July 26, 2013

    Great article. Very helpful. Thanks!

    I am new to all of this stuff and am interested in a managed hosting service because, while I could learn how to do a lot of this stuff myself, I want to spend my time on my businesses, not my websites. That said, I am launching a new blog this year and finances for this project are still very tight. This means that many of the options are just way out of my reach. I am currently looking at LightningBase. Honestly, I am always wary of reviews and comment reviews. Some seem legit and others seem, not so much. Still, I wanted to add my two-cents.

    I wrote to LightningBase support at 8:41 p.m. tonight and received a thoughtful and thorough reply to my overly long inquiry from Chris at 9:44, about one hour later. Hard to beat that.

    I am not sure where I will end up yet, but good service, honesty and integrity go a long way with me and so far I have been impressed with LightningBase. I will try to remember to post again when I have made my decision.

  • Lewis, August 23, 2013

    I tried both wpengine and websynthesis and I prefer wpengine. Here are the main reasons;

    Reason-1: my speed tests, ping and tracert showed better results at wpengine

    Reason-2: Support is much better at wpengine. They are very helpful and friendly. The support team at websynthesis is not very cooperative, not helpful, and has very rude attitude.

    wpengine also has instant Chat Support you can use anytime.

    Reason-3: wpengine has better back-up system. You can create backup points, then when you need it, you can select a backup and hit “Restore” to restore your site to a previous version instantly. So I always create a new backup points before you I make any changes or add anew plugin etc. I can also download .zip files of my backups for safe keeping.

    So I do not have to pay extra for daily or instant backup services.

    Reason-4: Security; wpengine has their in-house system for vulnerability scanning. They also use SecTheory and Sucuri for external network connections. they scan and monitor your web site and database for known vectors and exploits.

    I am not affiliated with any of the hosting companies. These are my honest opinion and experience after I use them both. Choosing a reliable hosting company, especially the one you feel comfortable contacting them any time for support and advice is very important. I hope this helps for other web site owners.

    Best regards.
    Lewis

  • Ian, September 5, 2013

    Just want to echo the good words about Lightningbase.

    After gettiang fed up of Dreamhost I was after a managed host that would speed my sites up, provide security and have good customer service. As with others i considered WPEngine – but was too pricey for me. Chris from LB answered initial emails quickly, put up with my dumb non-techie questions and so I took the plunge. He handled all the migration to LB seamlessly and all was completed within the space of 12 hours or so. All emails answered very quickly, especially as I’m in Thailand and he’s in the US.

    I initially signed up for a month but happy to report that the sites are loading faster than ever and not had any problems, hassles or headaches at all. So, I’ll be extending the hosting and paying for the 12 month contract.

    Cant say it’s better or worse than other managed hosting companies as I dont have experience with them – but can say I’m happy to recommend Lightningbase to anyone looking for affordable managed hosting.

  • Tyrone, September 18, 2013

    After a very poor experience with WPengine, I found out about LightningBase from the comments here and a from few other blog posts.

    After completely taking care of the migration and server optimization for me, Chris and his team have continued to provide unparalleled support whenever needed.

    I have been with LightningBase for about 3 months now and it has been an absolutely wonderful experience all the way around. It is nice that there are still services like this out there and I also am happy to recommend them.

  • AussieDude, December 4, 2013

    Thanks a lot for this. It helps us, but we are at the moment in a difficult situation. The thing is quite simple…you get in “trouble” as soon as you don’t target the USA. Most of the hosters have their servers in the states and only few exceptions have them in other countries. We had a headache of time to find someone for our Australien project and ended up with a quite new offer from Nexcess who introduced a WordPress hosting plan for Australia. Up to now, the service was fine and the speed is more then solid. I think the only alternative we found was Japan with WPengine having servers there.
    For Germany for example…we are still searching for a smart solution. Up to now, it is always running own VPS in Netherlands or Germany.